What are your hours?
- Monday through Friday 8AM to 6PM
- Saturday 9-5
- Office closed 12-1 for lunch
Are you closed on holidays?
The offices are closed for the following holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- The offices are closed an additional five days for Christmas vacation each year, and two additional days at Thanksgiving.
What is your cancellation policy?
Cancellations made 24 hours or less will be billed at half charge. Absences are billed in full. Canceling with more than 24 hours’ notice or for inclement weather is not charged.
What kind of testing do you do?
We administer an initial assessment to identify needs and provide you with a written report. We administer this same assessment to measure progress at the end of instruction and provide a second report. During the instructional process, we monitor progress on an hourly basis and email daily session notes directly from the tutors. All students are also reviewed weekly by the Director with staff. We use the Dibels as a monitoring tool every 10 hours.
We provide written progress updates to parents approximately every 10 sessions to help put the daily session notes in perspective. Anytime that you would like an update on your child’s progress, just schedule an appointment to talk to us. Your child’s success is our goal.
Will my child be assigned a tutor?
Our staff works as a team, which means that every student will have several dedicated professionals involved with their instruction.
How long are the sessions?
Each session is 50 minutes long. Sessions in our office always start on the hour.
How do I stay informed on my child’s progress?
Daily session notes are emailed to the parent to provide a brief account of what was worked on in the session and how things went. Every 10 hours a written progress update is provided to the parents that discusses the student’s progress in detail and provides perspective of how that progress compares to expectations.
What training do your tutors have?
Clinicians provide academic therapy to clients and are responsible for adhering to highly structured procedures for implementing reading instruction on a one-on-one basis. Every clinician is trained in-house on our approved instructional methods. They also receive ongoing mentoring and feedback. Our clinicians have a minimum of a Bachelor’s degree as well as experience in literacy and education. Clinicians closely follow the written instructional plans while also taking detailed notes on the client’s responses and progress.
How far will you travel to a school?
We will travel 15 miles from our office location in Englewood, Co. If you are in range and want to see if we can go to your school get in touch!
Do you share information about my child?
We never share any information about our clients without prior written permission. If you would like us to exchange information with your child’s school or teacher, please sign a release. All physical documents are retained for seven years then destroyed.
Is your program similar to Orton Gillingham?
Yes, our reading program is similar to Orton-Gillingham, the Barton System, or the Wilson Reading System. Our program is a multi-sensory, structured phonics program where sounds, their corresponding letter symbols, and the spelling conventions of English (orthography) are taught in a structured, explicit way.
Is your program similar to Linda Mood Bell?
Yes, our program incorporates parts of the Seeing Stars for Symbol Imagery program to aid students in their visual memory development.
What research are your programs based on?
Check our our Resources pages to find all of the research.
Are you hiring?
We are always pleased to find individuals who have an interest in what we do and would like to work with us to improve the lives of our students. We typically look to have our seasonal, summer staff in place by late May. Interviews start in early May. Occasionally, we have full and part-time permanent positions open.
If you are interested in a position please email a resume to Robert Windle for consideration. Please do not call as we are usually busy helping students during business hours.